Terms of Service

These terms cover two things: your use of this website, and the general basis on which Sayak Web Designer & Developer delivers work. Where you have signed a specific proposal, statement of work or master agreement with us, that document governs and takes precedence over anything here that conflicts with it.

We have written this in plain language deliberately. Nothing here is intended to be a trap, and if a clause seems unreasonable in your situation we will discuss it rather than insist on it.

You may read, print and share anything on this site freely, including for commercial purposes, provided you do not present it as your own work. Our written content, illustrations and code examples remain our copyright, but we would far rather they were useful to you than locked away.

What you may not do is scrape the site at a rate that burdens it, republish substantial portions verbatim as your own, or use our name, logo or client references in a way that implies a relationship that does not exist.

The cost calculator produces an indicative range derived from delivered projects. It is a starting point for a conversation, not an offer, and it does not form a contract.

Written proposals are valid for thirty days unless stated otherwise. Prices quoted exclude GST, which is charged at the applicable rate.

Where a proposal states a fixed price, we absorb overruns caused by our own estimation. It does not cover scope added after the proposal is accepted; that is quoted separately as a change, in writing, before work on it begins.

For longer programmes we work on a monthly dedicated-team basis with a quarterly roadmap, because fixing a price on an eighteen-month scope is not honest and we would rather say so.

Payments are linked to milestones, and every milestone has a demonstrable deliverable attached to it. Our standard arrangement is an advance to begin, then milestone payments through delivery, with a final payment on go-live.

Invoices are payable within fifteen days unless your proposal states otherwise. We would rather discuss a payment difficulty than apply interest, and in twenty years we have almost never needed to escalate one.

Third-party costs — cloud infrastructure, licences, domains, paid stock — are itemised separately and, where possible, paid by you directly to the supplier rather than marked up by us.

You own everything we build for you, and ownership transfers on final payment for the relevant milestone. Source code lives in your Git organisation from the first commit, infrastructure sits in your cloud account, domains are registered in your name.

We retain ownership of general-purpose tooling, libraries and internal frameworks that predate your project and are used across many clients, and we grant you a perpetual, irrevocable licence to use them as part of your delivered system. This does not restrict you in any practical way — it simply means we can keep using our own utilities on the next project.

We do not embed runtime licences, encrypted modules, phone-home checks or any other mechanism that would stop your system working if our relationship ended.

Projects depend on inputs from you, and the most common cause of a delayed launch is not our capacity — it is content, approvals or access to third-party systems arriving late. We schedule these as tracked dependencies at the start so both sides can see them.

• Providing content, brand assets, data and access to systems within the agreed schedule.
• Nominating a decision-maker who can approve at each review stage.
• Ensuring you have the right to use any content, images, fonts or data you supply to us.
• Maintaining your own credentials securely, including the ones we hand over.
• Telling us promptly if something we have delivered is not working as expected.

We warrant that delivered work will function materially as described in the accepted proposal. Defects reported within ninety days of go-live are fixed at no cost — that is what the hypercare period is for, and we do not bill for fixing our own bugs at any point.

The warranty does not cover changes made by others to code we delivered, failures caused by a third-party service outside our control, or behaviour that differs from the proposal because the requirement changed after acceptance.

Where we operate a system under a support agreement, the response times in that agreement apply and are reported against monthly.

We sign a non-disclosure agreement before receiving anything sensitive, as a matter of routine, and we are happy to sign yours rather than insisting on ours.

We treat your commercial, production, pricing and customer data as confidential indefinitely, not for a fixed term. We will not name you as a client or describe your project publicly without your written agreement — which is why most of the case studies on this site withhold names.

Our total liability in connection with an engagement is limited to the fees paid to us for that engagement, which is the conventional position and reflects that our fee is not priced to carry a client's business risk.

Neither party is liable for indirect or consequential loss. Nothing in these terms limits liability for fraud, wilful misconduct, or anything that cannot lawfully be limited under Indian law.

For systems where failure would carry unusual consequences — plant control adjacency, regulated financial processing — we discuss risk allocation explicitly during contracting rather than relying on a standard clause.

Either side may end an engagement with thirty days' written notice. You pay for work completed and for any committed third-party costs; nothing further is owed and there is no penalty clause.

On termination we hand over everything: code, infrastructure access, credentials, documentation and designs. You already hold most of it, so in practice there is nothing for us to release. We will do a handover call with whoever takes over and answer questions for a reasonable period afterwards.

We have parted with clients cleanly before and we would rather be chosen than retained by friction.

These terms are governed by the laws of India, and the courts at Kolkata, West Bengal have jurisdiction.

Before either side commences proceedings, we ask that the matter is raised directly with the other in writing and that both make a genuine attempt to resolve it. In twenty years we have not needed to go further than that conversation.

Questions about these terms: hello@sayakwebdesigner.in or +91 70033 91355. Registered address: 9R, Munshi Bazar Road, Sunrise Tower, Sealdah, Kolkata, West Bengal 700014, India.