Offshore web and software development for Australian businesses
We are an engineering studio in Kolkata that has spent twenty years building web systems, custom software and data platforms. Australian firms hire us when local agency rates make a project unviable and they need it built properly rather than cheaply.
We already deliver here, and we are straightforward about how
To be clear about the delivery model rather than leaving you to discover it: every engineer is in Kolkata and we hold no Australia entity or office. We state that once, plainly, because suppliers who register a local virtual address to appear established are misleading you and it is worth knowing which kind you are dealing with. Everything above is a claim you can test on the first call. Read what clients say.
Australian businesses pay more for software development than almost anywhere else in the English-speaking world. A competent Sydney or Melbourne agency bills somewhere between two hundred and three hundred and fifty Australian dollars an hour, and for good reason: Australian salaries, Australian office costs and a small talent pool that has been competitively bid for a decade. That is not a criticism of Australian agencies. It is arithmetic, and it is why the offshore conversation happens in this market more than in most.
What that arithmetic does not tell you is whether offshore will actually work for you, and that is the question worth spending time on. A great many Australian businesses have tried it, had a poor experience, and concluded the model is broken. In our experience the model is fine and the selection was poor: work handed to the cheapest bidder on a freelancing platform, with no named engineer, no contract governing the data, and no plan for the time difference beyond hoping.
This page is written for the buyer who has been through that, or who is trying to avoid it. It covers what we actually cost in Australian dollars, how much of your working day genuinely overlaps with ours, what the Privacy Act requires when you send personal information offshore, and what we will not do. If you want the short version: we have no Australian office, we do not pretend to, and the three hours a day we share are the ones that decide whether an engagement works.
We work with two kinds of Australian client. Direct clients are usually established businesses with a system that has outgrown itself, or a website that is costing them enquiries. The other half is white-label work for Australian agencies and studios who have won an account and need engineering capacity behind it without adding permanent headcount. Both arrangements are normal here and neither is treated as secondary.
What we actually cost in Australian dollars
We publish rates because the alternative is that you spend three weeks collecting quotes to establish a range that we could have told you in a sentence. These are indicative bands for original work, not a quotation, and the variables that move them are listed below.
The comparison that matters is not our rate against an Australian agency rate, because the hours are not equivalent. An offshore engagement carries coordination overhead that a local one does not: more written specification, more asynchronous clarification, occasional rework where something was understood differently. Budget for that honestly and offshore still comes out substantially ahead on cost. Pretend it does not exist and you will be disappointed, which is the origin of most bad offshore experiences.
What moves these numbers
Integrations with systems you already run are the largest driver by a distance, followed by the condition of any data being migrated, then how many people must approve each stage. Page count barely matters. If you already run Xero, an ERP, a warehouse system or a CRM and expect the new build to talk to them, say so in the first conversation and expect the figure to move.
| Project | Typical Australian agency | With us | Timeline |
|---|---|---|---|
| Small business site, 6-12 pages | A$12,000 - A$30,000 | A$1,000 - A$2,500 | 4-6 weeks |
| Corporate site with CMS, 15-60 pages | A$30,000 - A$90,000 | A$2,500 - A$8,000 | 8-14 weeks |
| Shopify or WooCommerce storefront | A$25,000 - A$120,000 | A$2,000 - A$10,000 | 6-14 weeks |
| Custom web application | A$80,000 - A$400,000 | A$7,000 - A$60,000 | 3-12 months |
| ERP or internal business system | A$100,000 - A$500,000 | A$9,000 - A$70,000 | 4-12 months |
| Ongoing maintenance and support | A$1,500 - A$5,000/mo | A$150 - A$800/mo | Retained |
The three hours that decide whether this works
Australian Eastern Time runs four and a half hours ahead of Indian Standard Time, or five and a half when New South Wales and Victoria are on daylight saving. Queensland does not observe it, so Brisbane and the Gold Coast hold a steady four and a half hours all year, which makes them marginally easier to schedule than the southern states.
In practice our working day of 09:30 to 19:30 IST lands at roughly 14:00 to midnight in Sydney. The usable window is therefore your afternoon against our morning: about three hours where both sides are at their desks, shrinking to two under daylight saving. Everything else is asynchronous.
That is a genuine constraint and the engagements that fail are the ones that ignore it. The ones that work are structured around it deliberately. We hold one fixed live call a week inside the overlap rather than scattering ad-hoc meetings, because a scheduled hour that both sides prepare for is worth more than four opportunistic ones. Everything discussed is written up the same day so you have it when you start the next morning.
The compensating advantage is real and often underrated: work happens while you sleep. You raise something at four in the afternoon, and there is a response and frequently a fix waiting when you open your laptop at nine the next morning. Teams that adapt to this generally stop wanting to go back to it.
In practice
Every engagement starts with a conversation, not a proposal template.
Thirty minutes with a senior engineer. You leave with an architecture sketch and an honest cost range, whether or not you hire us.
The Privacy Act, APP 8 and what it means for you
Any Australian business subject to the Privacy Act 1988 that sends personal information to an overseas recipient is engaging Australian Privacy Principle 8. The essential point is that you do not discharge your obligation by outsourcing: you remain accountable for what the overseas recipient does with that information, unless a narrow exception applies.
The practical consequence is contractual rather than technical. Your agreement with us needs to name what personal information we may access, where it is stored, who may access it, what we may do with it, and what happens at the end of the engagement. That is a normal document and we sign it as a matter of course. We will work to your template rather than insisting on ours, and we will complete a vendor security questionnaire if your procurement process requires one.
Where the answer should be that data does not leave Australia, we will say so. For some health, government and financial workloads, the right architecture keeps personal data in an Australian region and gives us access only to non-production environments and anonymised datasets. That is entirely workable, it changes how we structure the engagement, and it is a better conversation to have in week one than in month four.
We are not Australian lawyers and this is not legal advice. Your privacy officer or solicitor should review any arrangement involving personal information. What we can tell you is that the questions they will ask are ones we have answered before.
What we will not do
We will not claim an Australian office, list an Australian address, or present a virtual office as a place of business. We have one office and it is in Kolkata. Suppliers who fabricate a local presence to appear in map results are breaching Google policy and, in Australia, potentially the Australian Consumer Law. If a local address matters to you more than the work, we are the wrong supplier and will say so early.
White-label delivery for Australian agencies
A significant share of our Australian work is for agencies and design studios rather than end clients, and it is the arrangement we are most comfortable with because the expectations are clear on both sides.
The model is straightforward. You own the client relationship, the brief and the commercial terms. We work inside your repository, follow your conventions, and deliver under your brand. We do not contact your client, appear in your deliverables or approach them afterwards, and that is written into the agreement rather than assumed. If you would rather we join a client call as your engineering team, we will, and if you would rather we never appear, that is equally fine.
What this solves for an Australian studio is the capacity problem. Winning a large build usually means either turning it down, hiring for it and carrying the cost when the pipeline dips, or subcontracting. Subcontracting to a studio four and a half hours away with a documented process is generally the least risky of the three, provided the studio can actually engineer rather than only produce.
We are equally willing to be the design-and-build team where a client has the strategy covered, or purely the engineering behind design you have already sold. Most of our agency work is the latter.
Every engagement starts with a conversation, not a proposal template.
Thirty minutes with a senior engineer. You leave with an architecture sketch and an honest cost range, whether or not you hire us.
Where we are genuinely strong for Australian clients
It is more useful to tell you where our experience transfers than to claim we do everything equally well.
Industrial and resources-adjacent systems are our strongest transfer. Twenty years of building production tracking, job costing, plant reporting and despatch systems for cement, steel and engineering clients in eastern India maps closely onto what a Queensland mining-services or civil-engineering firm needs. The regulatory wrapper differs; the operational problem is nearly identical.
eCommerce at real catalogue scale is the second. Storefront performance, faceted navigation that stays fast at thousands of SKUs, and integration between a store, a warehouse system and accounting are things we do constantly, and the Australian retail market has the same problems as the Indian one at a different price point.
Web application and internal-tool development is the third, particularly the unglamorous kind: replacing a business running on twenty linked spreadsheets with something that has a database, an audit trail and a login.
Where we are weaker, and will say so: anything requiring deep familiarity with Australian regulatory detail such as ASIC reporting formats, Australian payroll and award interpretation, or state-specific compliance rules. We can build to a specification someone else has written, but we should not be the ones writing it.
In practice
Every engagement starts with a conversation, not a proposal template.
Thirty minutes with a senior engineer. You leave with an architecture sketch and an honest cost range, whether or not you hire us.
How to try us without committing
Engaging an offshore supplier on a large build as the first piece of work is a poor risk decision, and we would rather you did not. The sensible approach is a small, bounded, genuinely useful piece of work that lets both sides find out how the other operates.
That might be a performance and accessibility audit of your existing site with the fixes implemented, a single landing page built to your design, one integration you have been putting off, or a two-week automation of a manual process. It is enough to see how we write, how we communicate across the time difference, whether we raise problems early, and what the code looks like when it arrives.
If it goes well, the larger project starts with both sides knowing what they are dealing with. If it does not, you have spent a small amount to learn something valuable and we part company without ceremony. We have had Australian clients do exactly that and go elsewhere, which is a perfectly reasonable outcome.
Call or WhatsApp +91 70033 91355, or send a brief. We will tell you in the first conversation whether we think we are the right fit, including when the answer is no.
Every engagement starts with a conversation, not a proposal template.
Thirty minutes with a senior engineer. You leave with an architecture sketch and an honest cost range, whether or not you hire us.
4 markets, each with a different problem
These are not the same page with the place name swapped. The industries, the buying pattern and the work we are asked for differ materially between them, which is why each has its own.
The financial and professional-services capital, and the most saturated web market in the country. Buyers here have usually been quoted by two local agencies already and are testing whether offshore is viable rather than whether it is cheap.
A broader and more design-literate market than Sydney, with a deeper base of retail, health and education organisations and a strong independent studio scene. Buyers here tend to care more about craft and less about the hourly rate.
A working city rather than a corporate one, built on resources, construction, logistics and the engineering services that supply them. It is also the market where our Indian industrial experience transfers most directly.
A tourism, property and small-business economy with an unusually high density of owner-operated firms, and correspondingly little appetite for agency retainers. Budgets are smaller, decisions are faster, and the buyer is usually the owner.
What Australia clients buy from us
The same engineering we do for Indian clients, quoted in Australian dollars and structured around the time difference.
Rated 4.7 out of 5 across 64 reviews
Verified on Google Business Profile
Enquiries now arrive with specifications already attached
Our previous website had a stock photograph and a paragraph about commitment to quality. It brought us nothing in four years. Sayak spent two days on our shop floor before drawing anything, and what they built lists our machine capacities, tolerance ranges and certifications in a way a purchasing officer can actually evaluate. The change was not in the number of enquiries so much as in their quality — people now call having already decided we can do the job, so the conversation starts at commercial terms.
They talked us out of half of what we asked for
We went in with a long list of features we were certain we needed. They built roughly half of it and explained clearly why the rest would be maintained forever and used by nobody. Six months on they were right about every item. The store is fast on phones, which matters because that is where almost all of our traffic comes from, and our team updates the catalogue ourselves without calling anyone.
Parallel running for a full month meant nobody had to trust it blind
Replacing a system a clinic depends on is frightening, and most vendors we spoke to proposed a weekend cutover. Sayak ran the new system alongside our registers for a full month and only switched once the numbers matched every day. Our front desk staff were part of the design rather than being trained at the end, which is why they actually use it. Report preparation that took a person most of a morning now takes minutes.
What Australia buyers ask us
If yours is not here, ask it directly. We would rather tell you we are a poor fit in the first call than in month three.
Indicatively, a small business website runs A$1,000 to A$2,500 with us against A$12,000 to A$30,000 from an Australian agency, and a corporate site with a CMS A$2,500 to A$8,000 against A$30,000 to A$90,000. Those are bands for original work rather than quotations. Budget realistically for coordination overhead across the time difference and offshore still comes out well ahead, but the gap is not quite as wide as a straight rate comparison suggests.
Australian Eastern Time is four and a half hours ahead of India, five and a half under daylight saving in New South Wales and Victoria. Queensland holds four and a half year-round. Our day covers roughly 14:00 to midnight in Sydney, so the usable overlap is your afternoon against our morning: about three hours. We hold one fixed weekly call inside that window and write up everything at the end of our day so you have it when you start yours.
Yes, and Australian Privacy Principle 8 sets the conditions. You remain accountable for what an overseas recipient does with personal information, so the arrangement has to be governed contractually: what we may access, where it is stored, who may see it and what happens at the end. We sign that as standard and will use your template. Where data genuinely should stay in Australia, we architect around it and work with anonymised or non-production data instead.
No, and we will not claim one. Our engineers are in Kolkata and our invoices are raised from India. Suppliers who list a virtual office as an Australian place of business to appear in local search results are breaching Google policy and potentially the Australian Consumer Law. If a local presence matters more to you than the work, we are not the right supplier.
Yes, and a large share of our Australian work is exactly that. You keep the client relationship, the brief and the commercial terms; we work in your repository under your conventions and deliver under your brand. We will not contact your client during or after the engagement, and that is written into the agreement rather than assumed.
Telegraphic transfer in Australian dollars, Wise, or card against invoice. We invoice from India, so Australian GST does not apply to our fees, though you should confirm the reverse-charge position with your accountant since it depends on your circumstances. Payment is normally staged against milestones rather than in advance.
Tell us what is slowing your business down.
A 30-minute call with a senior engineer — not a salesperson. You leave with an architecture sketch and an honest cost range, whether or not you hire us.
Direct line
+91 70033 91355Mon–Sat · 9:30 AM – 7:30 PM IST · Sealdah, Kolkata